Why SMD?

SMD has excellent customer service

We have the services you need combined with the customer service you want.

SMD’s customers keep coming back because we deliver what purchasing managers and engineers really want: competitive pricing, quality products delivered on time, quick turnaround on prototypes and other projects and attentive customer service.

When SMD sends out bids for components on projects, we request bids from multiple suppliers who provide that component. Quotation requests for components are issued, managed and compiled with state of the art software based on the parameters of individual customer needs. Doing this allows SMD to choose from the best pricing for their customers’ deadlines. Our robust data management system integrates cost management and material control to guarantee the most cost-effective project completed as soon as possible.

SMD is well known for prompt manufacturing of custom products, not only on prototypes that require a fast turnaround, but also on products with a standard manufacturing lead-time. In fact, prototypes are a specialty of SMD because they are able to produce a small quantity of perfectly produced products, tested with the best equipment in the industry, within deadline. By practicing proven mitigation strategies to make sure every step of production is completed correctly, SMD saves our customers time and money by manufacturing products that have quality built into them.

Providing one-on-one service to each and every one of our valued customers is an important company objective. SMD achieves this by providing one point of contact for each client. The competent program managers at SMD lead your project from initiation to delivery. Through the years of demonstrating superior communication between team members to our customers, SMD’s team has earned a reputation for being flexible and responsive. SMD’s tradition of customer service has kept our customers coming back for more than two decades.

When your project demands the best customer service, competitive pricing and on-time distribution, no matter the application, SMD will be there to deliver